The Smiley Group knew the market and the area. They developed and executed a plan specific to our home and needs. We had a short timeframe determined by a relocation for employment purposes and they helped us reach our goals without compromising the sales price for a “quick turn”. We live in an area where our sale was against comps as well as new builds which added to the complexity of developing a marketing plan. The plan they developed and executed was perfect for our needs. Can’t Thank The Smiley Group enough!
Jerry ‘J’ Germenis Sold home in Chapel Hill, NC in 2019
The experience was totally a pleasure. The Smiley Groups’ professionalism, experience, and guidance allowed us to be spared the minutiae that go with the buying and selling. We show up at the key activities and they took care of everything else. Totally painless. The Smiley Groups’ innate ability to initially assess potential properties and identify the reason for the pricing and time on market. They also came across as very open and honest. They provided the right amount of vetting in order to zero in on our needs/ requirements. They are “all that and a bag of chips”!!! I would not hesitate for a second to recommend The Smiley Group to any of my family, friends, and acquaintances.
Dale & Trina Burkett Sold home in Morrisville, NC in 2019
When I initially spoke with The Smiley Group they took the time to listen to my needs and immediately started strategizing with me. They told me how they engaged their clients and conveyed confidence and assuredness to me. They also had extensive experience, which I could immediately tell from our conversation. I selected The Smiley Group over other agents because they asked for the business! I loved their sales campaign and feedback on getting the listing ready. The Smiley group was thorough and knowledgeable. The marketing material was put together in an excellent manner. They really drove traffic to our house and I was very pleased. They were very patient and empathetic throughout this process. They reassured us and dealt with any issues quickly. The moment there was an offer on the table, they shared thoughts and considerations while we made our decision. The Smiley Group is highly approachable and I felt very comfortable asking questions and seeking advice throughout the process. The sales experience went really well. They handled the feedback and concessions after inspection with knowledge and a high level of consultation with us. I was very impressed!
Dana Calder Sold home in Durham, NC in 2019
The Smiley Group did not disappoint with the buying experience…just as they didn’t for our sale. They stayed on top of everything and relayed information to you the minute it happens. They did a great job of representing us in this process. The Smiley Group is the model (the gold standard) for other agencies to emulate and execute! A+ all the way!
Dale & Trina Burkett Bought home in Cary, NC in 2019
The Smiley Group is a rare find! They are undoubtedly the kindest, most engaged, patient, knowledgeable & attentive real estate team we’ve ever had the pleasure of working with. We are so grateful that they replied to an inquiry we made in regards to a land posting we found online. It was from that moment on that we knew we wanted to work with them. Their attention to detail was so transparent. Their listing proposal was presented to us so beautifully and exceeded all expectations! Their customer service skills and laid back personalities superseded anything we had ever experienced and they made the entire process of selling our home so streamlined, easy and enjoyable! Octavius clearly loves what he does & he has a vision that just motivates him to make buying and/or selling real estate a less scary experience. He and his team did just that & more for us! We highly recommend anyone looking to buy/sell to go with The Smiley Group. You’ll have a phenomenal team that is truly dedicated to you and to making all of your home dreams come true!
Craig & Diana Packer Sold home in Fuquay-Varina, NC in 2019
We had a lot of issues getting our 3rd floor permitted to sell. This was negotiated in the selling contract. The Smiley Group had worked tirelessly to help us get this permitted and continues to help. They had met with contractors, vendors, and onsite people to help with this issue. It has taken a huge burden off of us. Moving is stressful enough without hiccups. They made this process as smooth as it possibly could be.
Kristen N Bought a home in Chapel Hill, NC in 2019
The Smiley Group is an incredible team for a buyer looking in the Briar Chapel community of Chapel Hill, NC. They know the market and all homes that are available, their amenities, and the comparables of similar homes. They are incredibly responsive to a buyer’s needs (and demands). They are professional in all of their dealings, and could not have been more accommodating. I would highly recommend them to anyone looking to list or purchase a home in our vicinity.
Lorraine A Bought a home in Chapel Hill, NC in 2019
I saw marketing on Facebook that The Smiley Group was doing in the area. They did an amazing job. I followed them for some time. We then went to one of their open houses in the neighborhood and were so impressed that we enlisted his help with our home. We were absolutely thrilled with his knowledge, availability and marketing abilities. Again, the marketing was amazing! The Smiley Group WANTED to do open houses. They put a lot of effort into everything they did. Always willing to go the extra mile. The sales experience was exceptional. They did everything right. Their communication, professionalism, marketing, knowledge of all areas and expertise was truly appreciated. We had our home listed with someone else prior to The Smiley Group and they rated a 10 in comparison to a 2 with the other team.
Kelly and Donna Sold home in Chapel Hill, NC in 2019
The Smiley Group is the epitome of a professional and personable real estate team. Words can’t describe how helpful and detailed they were during the process of selling my home. I couldn’t believe it, but they were able to sell my house in FIVE days! They made the process seamless and stress-free. I would recommend them to anyone selling or buying a home. I appreciate everything that they did to help me more than they will ever know. Smiley Group, THANK YOU so much!
Keara Russell Sold home in Raleigh, NC in 2018
The Smiley Group is the Ideal team. They go over and beyond to help their clients when purchasing a home. They are always there when you need them. Thanks Again!
Lauren Martinez Bought home in Raleigh, NC in 2018
The Smiley Group was always there when we needed them. They were constantly working for us during the whole process and even though they had other clients, they made it seemed like we were their only ones. The Smiley Group was a pleasure to work with and made the stressful process of buying a house enjoyable. Thanks!
Matt P Bought a home in Chapel Hill, NC in 2018
As members of the same community, we were personally aware of Octavius and confident of his knowledge of our home and local market. The purchase of our new home was contingent on the sale of our existing home, therefore we were under fairly aggressive timelines. Octavius was sensitive to this and with his efforts and expertise, we were able to meet the timelines.
The Malikowski Family Bought a home in Chapel Hill, NC in 2018
Where to start with The Smiley Group?! We had our house on the market for a couple of months and we didn’t really have traffic and I felt a bit frustrated. I needed a change and that change was The Smiley Group! Within days we had a contract. Octavius and his team have the gift of connecting with others and through those connections found a buyer. What really stood out was how they really seemed to care about everyone – me as a seller and also the buyer who was going through the process for the first time. Their passion for helping others really stood out. I’m not surprised though because their knowledge of real estate made me feel relaxed and confident. I see their “sold” signs all over the neighborhood. They’re doing a great job making others happy as well.
Seth Smiley-Humphries Sold home in Chapel Hill, NC in 2018
It was a pleasure working with The Smiley Group as they filled in for my original agent. They were direct and patient with the feedback they provided which helped me land on the house that we eventually won the offer to. They took the time to understand the specifics of my needs and were patient with what I needed to understand. The most unique thing about them is that they made me feel that you can trust them and you can’t say that about many people in today’s world. I would highly recommend them to anyone looking for a sincere team.